Breakdown Assistance - cover options

esure not only offer comprehensive car insurance but you can also buy Breakdown Assistance from us at the same time. Our extensive range of Breakdown Assistance options are offered in conjunction with our partner Green Flag - a household name that you can depend on when you need it most.

  1. Key features
  2. Summary of the options available
  3. Roadside Assistance
  4. Roadside Assistance and Home Rescue
  5. Roadside Assistance and Home Rescue and Recovery
  6. Cover for any car for you and your partner

1. Key Features

* Response time is based on 606,039 recorded breakdown and accident call outs during November 2011 - October 2012. To find out how this is calculated click here

† Service levels based on 4265 Green Flag customers rating 8, 9 or 10 out of 10 between July and December 2013.

2. Summary of the cover options available

Description of Cover Roadside Home Recovery
Roadside assistance including 1 hour of labour Yes Yes Yes
Recovery of your car to the nearest garage. Yes Yes Yes
Caravan and trailer cover Yes Yes Yes
Assistance if you breakdown at home No Yes Yes
Transport you & your car home, or to a suitable repairer No No Yes
A choice of:

Hire car to complete your journey

B&B accommodation while repairs are being carried out

Cost of alternative transport to complete your journey
No No Yes
Telephone message service to family & friends No No Yes
Additional Options
Cover for you AND your partner in any vehicle Yes Yes Yes
Please refer to the policy wording for full terms and conditions.


Why not take a look at our Breakdown FAQs where you can find answers to the most common questions asked about our Breakdown Assistance.

You can also choose to spread the cost by paying for your car insurance and Breakdown Assistance by monthly direct debit.

3. Roadside Assistance

This is the first level of cover available. It includes 60 minutes labour at the roadside for the repair of minor mechanical or electrical faults. All you pay for are the parts.

If the vehicle can't be repaired at the roadside then your cover includes recovery to the nearest garage, or destination of your choice within a 10 mile radius of the incident.

This does not include incidents at your home or within one quarter of a mile of your home. Assistance is limited to the vehicle shown on the car insurance Schedule and Certificate of Motor Insurance.

4. Roadside Assistance and Home Rescue

All the comprehensive benefits of roadside assistance but with the additional reassurance of being covered at home and within one quarter of a mile of your home address.

5. Roadside Assistance, Home Rescue and Recovery

All the benefits of roadside assistance and home rescue with the addition of a national recovery service for the car, driver and up to 7 passengers anywhere in the UK. There is also an alternative to recovery of:

6. Cover for any car for you and your partner

For an additional fee on any of the cover options you can extend your Breakdown Assistance cover to any car not older than 17 years that you or your partner is in. This way you can be sure that you will never be left stranded in a car that has broken down, even when it is not your car! To add this option to your policy, simply call us on 0800 051 1397.

For more Information, please visit our FAQ page or our policy information for full terms and conditions.