Administration fees

The following fees may apply to your policy. Most insurers charge administration fees and part of the reason for this is that if they didn't, the costs associated with people who make frequent adjustments would be borne by all policyholders.

We review our fees on a regular basis to ensure that they remain in line with the market. The current scale of fees that apply to your policy are as follows:

Transaction type Fee Effective date
For cancelling your policy during the 14 day cooling off period  £26 03/04/09
If you or we cancel the policy in the first period of cover (after the 14 day cooling off period) £55.00 23/10/2011
If you or we cancel the policy in subsequent periods of cover (after the 14 day cooling off period) £27.50 23/10/2011
For changes relating to your policy or payment details or additional administration of your policy £26.00 03/04/2009
For reprinting, reissuing or faxing documents £26.00 03/04/2009


Administration fees will be included in the additional premium we charge you or deducted from any refund. Full details and the fees applicable to your policy, as well as your right to cancel within 14 days of receiving your policy documents at no charge can be found in your Policy Schedule and Policy Booklet respectively.

Please refer to your Policy Schedule for the correct fee if your policy was taken out before the dates shown in the table above.