Making a home insurance claim
You'd expect a company like esure to have a first class claims service and you'd be right. Call our personal claims number and we'll take all your details in minutes. No claim forms, no waiting - we do it all for you there and then. We'll manage all aspects of your claim so you can rest assured we'll be looking after your interests.
If you would like some more information about making a claim on your home insurance, click here to go to our home insurance claims FAQ's page.
Home emergency
Our home emergency claims team are very experienced in providing help to homeowners in times of crisis. Simply call our home emergency helpline, and give your name, address and postcode and the nature of the emergency. We will then arrange for a local reputable contractor to come to your home and carry out emergency repairs. One of our advisors will call you to confirm the details of the appointed contractor, and the time of their visit. No need to call around for quotes or to find dependable tradesmen - one call to the esure home emergency helpline, day or night, and help is at hand. Before requesting assistance, please check that the circumstances are covered - please refer to the policy for terms and conditions.
Pest cover
When you discover a wasps' or hornets' nest or an infestation of rats, mice or grey squirrels in your house, simply call our pest cover helpline and give your name, address and postcode and the details of the pests. We will then arrange for a reputable contractor to come to your house to carry out emergency extermination or control of the pests. One of our advisors will call you to confirm the details of the appointed contractor and arrange the time of their visit. No need to call around for a local contractor - one call to the esure pest cover helpline, day or night, and help is at hand.
Telephone numbers
- 24 hours claims helpline
- 0845 601 7072
- 24 hour home emergency cover
- 0845 601 7624
- 24 hour family legal advice
- 0845 601 7070
- 24 hour pest cover
- 0845 601 7073
For Claims Correspondence:
esure
The Meridia
25 Quay Street
Manchester
M3 4AL
Or
esure
The Equinox
19 Cadogan Street
Glasgow
G2 6QQ