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esure Accident Support

If you're ever involved in an accident, we're here to help

accident

We really hope you never have an accident, but if you do, we're here to help. Before you call us it's important you and anyone you're travelling with are safe. It doesn't matter to us how the accident was caused, the sooner you call us, the quicker we can resolve the situation for you.

What should I do at the scene of the accident?

If you're involved in an accident follow our simple steps below and remember

S - Stay safe

Stay safe
  • First of all, don't panic.
  • Turn off your engine and put the hazard lights on.
  • Check if you or anyone else is hurt and if it is serious, call 999.

A - Ask for information

Ask for information

Once it's safe to do so, try to get as much information from the other driver as possible, including:

  • Phone no
  • Name
  • Address
  • Registration no

Taking photos of the scene, and collecting details from witnesses can make the claims process quicker. It would also be helpful to give the other driver our phone number.

M - Make a call

Call us as soon as you're safe

The sooner you call us, the quicker we can help.

We're here to help in your hour of need

We've put together a handy guide to help you out following an accident

You can download or print it using the buttons below

Accident Download