Brexit and travel insurance – what you need to know

Due to the current position of the Brexit negotiations and things still being uncertain, we thought we’d put together some travel-related information for you.

Read on to discover how things could be affected post-Brexit if you’re thinking of travelling in or through EU countries that are part of the Free Circulation Zone (FCZ)*.


If you have esure Travel Insurance or are thinking of taking out cover


It may seem obvious, but having adequate travel insurance is vital so you’re covered if the unexpected happens. It needs to cover your specific needs – like any medical conditions you knowingly have, or any specialist activities you plan on doing.


If you haven’t already got our quality, value-for-money Travel Insurance, it’s worth getting a quote. 

However, if you’re an existing esure Annual Travel Insurance customer, or took out our Travel Insurance Add-On with your esure home insurance, please check your policy to familiarise yourself with what’s covered for things like travel disruption (including delays or cancellations) and medical emergencies. It’s also worth looking at your Policy Booklet


Here’s what to do if your holiday’s cancelled due to Brexit


  • Booked your flight and accommodation direct with an airline or other provider? Get in touch with them as you may be able to get a refund. And if you booked accommodation, please check the cancellation conditions


  • Booked through a travel agent? Please contact them as you’re likely to have ATOL protection


  • Bought an ABTA-protected trip? You may be able to claim your costs back as you’ll have extra consumer protection


  • Paid by credit card or PayPal? You may be able to claim your costs back as you’ll have extra consumer protection


We’re here to help if you’ve got a question or query


If you need help or advice we’re only a phone call away our contact phone numbers:


  • Customer Services 0345 600 3950

  • To make a claim on travel policies connected to esure home insurance or on separate travel policies bought/renewed before 10th December 2019 call 0345 600 3951 or email us at [email protected]


  • To make a claim on a policy bought/renewed on or after 10th December 2019 which is not connected to your esure home insurance call 0203 926 0271 or email us at [email protected]

Booking your next holiday? We hope you find these following tips helpful


  • Protect yourself by booking a package holiday.  Should the UK leave the EU, the UK government has confirmed that Package Travel Regulations will remain under UK law.
  • Check your passport. The UK government recommends that when travelling to the EU, you have at least 6 months left on your passport from the date of arrival.
  • Check before you leave. Before you set off, make sure you double check with your airline, tour operator or travel agent that there have been no Brexit-related issues that could affect your planned journey.
  • Make sure you pack enough. If you or anyone you’re travelling with is on any medication, make sure you pack enough supplies just in case your return trip is delayed or cancelled. It’s also a good idea to always carry any medication with you in your hand luggage – although be aware of the restrictions on the amount of liquid that can be carried in hand luggage if your medicine is a liquid.



Should you have any further questions, you might find these sites helpful: