Direct Claims

We’re sorry to hear you’ve been involved in an accident with our customer.

Please contact us on 0141 884 8259 so we can discuss the details of our service with you.

Please be aware that your call may be recorded and monitored.

Alternatively, you can email us your name, registration number and phone number to Please include the reference number from the text message and we’ll give you a call back.

What benefits do you receive?

  • Our service is provided at no cost to you
  • No excess payment to make when your car is repaired
  • The claim isn’t managed by your own insurance policy so your No Claim Discount won’t be affected
  • We can instruct one of our recommended repairers in your local area to carry out repairs  
  • 5 year warranty on all labour when using our recommended repairers
  • Collection and delivery of your vehicle arranged at your convenience
  • Supply of a replacement vehicle free of charge if required

If you’ve already arranged repairs and/or a replacement vehicle, please call us with the details and we’ll contact the company you used directly to agree costs and try to avoid you paying any excess for your repairs.