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Our Chatbot is available 24/7 and you can find this in the bottom right hand corner of the screen. Click the orange button to start a chat or to be transferred to a Live Chat Specialist within our operating hours.
In an emergency
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If you need to reach us in an emergency, click here for Breakdown, Home and Travel emergency numbers.
Have you got a question? Click here to use our FAQs page
If you prefer to call us...
- For car insurance queries, contact us on 0345 609 8971; for home insurance queries, contact us on 0345 045 8000; and for travel queries, contact us on 0345 600 3950. You can also view a full list of our contact numbers for different queries below.
- If you have a hearing or speech impairment, you can also contact us by specialised text phone. Simply add the prefix 18001 to any of our telephone numbers to use the Text Relay service.
Latest from the blog
Home Insurance cover at Christmas
Christmas is one of the busiest and most expensive times of the year. Between the piles of presents hidden around the house, the endless stream of guests popping in for a mince pie, and the stream of online deliveries landing on your doorstep, your home has rarely been busier.
Driving home for Christmas 2025: Christmas traffic trends & when to travel
Christmas travel is a familiar ritual in the UK, and 2025 is shaping up to be another extremely busy festive season.
Preparing your car for winter: breakdown cover & cold weather tips
When the weather turns icy and the mornings start with frozen windscreens, your car feels it too. The cold puts extra pressure on everything, from your battery to your tyres, and that’s when breakdowns become more common.
