WEATHER WARNING: With freezing temperatures predicted across much of the UK, this could increase the chance of your water pipes freezing and bursting, causing water damage to your home.
➤ Click here to read more
If you’re able to, keep your house heated to at least 7°C, and, if you have one, keep your loft hatch open to help warmer air get to your pipes and water tank. Make sure you know where your stop tap is and how to turn it off in case you need to turn the water off at the mains.
If you do end up with a frozen pipe, you can defrost this carefully once you’ve turned the water off at the stop tap. You can find out how to do this safely, plus more information and guidance on avoiding burst pipes, here.
If you need to make a claim you can do this via your Account
If you've added Home Emergency cover to your Home Insurance, you can call the 24/7 Home Emergency line on 0345 601 7624
Defaqto 5 Star rated* comprehensive cover
✓ 24/7 accident helpline
✓ Windscreen cover
✓ Courtesy car
*Excludes esure Flex
5 Star Defaqto rated car & home insurance
Peace of mind with our top rated home and comprehensive car cover (excludes esure Flex)
Looking to get a quote from us?
We're working on something new at the moment, which unfortunately means you can’t currently get a quote directly from our website. You can still find esure on major price comparison sites, so we hope to welcome you from there.
What other products do we offer?
Looking for Electric car insurance?
Get 5 Star rated‡ comprehensive cover for your electric car
‡Excludes esure Flex
Customer Support Hub – for our latest guidance and support, including information on our Covid-19 initiatives, please visit our dedicated Hub
Latest from the blog
Understanding your home cover and when it applies
We know insurance can be complicated - even when you have it in place, there could be times when your cover might not apply. But we’re here to help make sure you know when those times are and what you can do to avoid any unwelcome surprises, should you ever need to make a claim.
How to check if your car is insured
In the UK it is a legal requirement to have car insurance on your vehicle if it is on a public road, whether being driven or not. It is extremely important to know when your policy is due to expire as this could have a serious impact on you if you are using your car.