Existing Customers

Sign in to your existing account

If you've registered with us already you can view your policy documents for your Car and Home insurance policies.


Register for a new account

If you haven't registered yet, please follow the registration link in the email we sent you when you bought your policy.


Do you need to make a change to your insurance policy?

Change your car

Use this form to get a quote and find out how much it will cost. If the form is submitted before the hours of 8pm weekdays and 6pm at the weekend you will receive a quote in minutes. If it is out of hours it will be processed the following morning.


Add a driver

You still need to call us to add a driver to your policy, but you can use this form to get a quote and find out how much it will cost. We will send you a quote within 72 hours. If you require an immediate change please call us.


Change your car registration number

You can use our online form to add/remove a personalised plate or just correct your registration number if it’s wrong on your documents.


Tell us about a motoring conviction

Use this form to tell us about a motoring conviction you've recieved since your policy started.


Change your address 

To change your address you can call our team on 0345 045 1000

No Claim Discount Proof & Make a Claim

Send proof of no claim discount

If you've been asked to provide proof of your No Claim Discount then you can send them to us from here


Request proof of no claim discount

If you don't have this document, you can request a 'Proof of No Claim Discount' letter using this form here


Need to make a claim?

Call our claims team and we'll take all your details in minutes. No claim forms, no waiting - we do it all for you there and then.

Motor Claims 0345 603 7872

Home Claims 0345 601 7072

Thinking of renewing or cancelling your policy?

Renew your policy

If you're registered for the online Policy Portal, all you need to do is sign in, select your policy, click 'Renew' and enter your card details. 


Cancel your policy

If your policy is set to renew automatically, you'll need to contact us at least four days before your renewal date (or seven days if using the online form) to make sure payment isn't collected.


Get your policy document sent by post

Here you can request your policy documents to be sent in the post to your home address, but this can take up to 10 days.