Home insurance administration fees

We may charge an administration fee when you cancel your policy or make changes to your policy details. Most insurers charge administration fees and part of the reason for this is that if they didn't, the costs associated with people who make frequent adjustments would be borne by all policyholders.

We review our fees on a regular basis to ensure that they remain in line with the market. The current scale of fees that apply to your policy are as follows:

Home Transaction type Fee
If you or we cancel your policy within the 14 day cooling off period of the first period of your cover £20
If you or we cancel your policy during your first period of cover, but after the 14 day cooling off period £58
If you or we cancel your policy in subsequent periods of cover £35
For changes relating to your policy or payment details or additional administration of your policy £20
Credit arrangements  
For a credit referral or unpaid / rejected Direct Debit £20

Full details and the fees applicable to your policy, as well as your cancellation rights can be found in your Policy Schedule and Policy Booklet. Please also refer to Your Agreement with esure Services Limited for more details of fees chargeable by esure Services Limited in relation to your policy.