Contact Us
Chatbot
Our Chatbot is available 24/7 and you can find this in the bottom right hand corner of the screen. Click the orange button to start a chat or to be transferred to a Live Chat Specialist within our operating hours.
In an emergency
.png)
If you need to reach us in an emergency, click here for Breakdown, Home and Travel emergency numbers.
Have you got a question? Click here to use our FAQs page
If you prefer to call us...
- For car insurance queries, contact us on 0345 609 8971; for home insurance queries, contact us on 0345 045 8000; and for travel queries, contact us on 0345 600 3950. You can also view a full list of our contact numbers for different queries below.
- If you have a hearing or speech impairment, you can also contact us by specialised text phone. Simply add the prefix 18001 to any of our telephone numbers to use the Text Relay service.
Latest from the blog
Your Top 10 Home Insurance Questions Answered
Whether you're a first-time buyer or you've owned your house for years, home insurance can sometimes feel a bit complicated. But it doesn't have to be! We've answered 10 of the most common questions people ask when it comes to protecting their home and what’s in it:
When is my MOT due? How to check your MOT status and get reminders.
Forgetting an MOT date is more common than you think, but even a small oversight can have big consequences. A recent survey by esure* revealed that only 29.8% knew the exact date their MOT was due and 21.4% of participants had missed booking their MOT on time.
Buying an EV or hybrid? 9 things you should know first
Electric vehicles (EVs) and hybrids are here to stay. With the carbon dioxide emissions of an EV being lower than a petrol or diesel engine*, even when taking into account the electricity used for charging, they're a popular choice for those looking to reduce their carbon footprint.
